Privacy Policy
Effective Date: 3rd September, 2023
At Frambuk International Ventures, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (https://frambuk.com) and engage with our products and services. It also covers our subsidiary, Frambuk Food Products (https://frambuk.com/foods/), which specializes in organic food and skincare products.
Please take a moment to read this Privacy Policy carefully to understand how your personal information is treated. By using our website and services, you consent to the practices described herein.
Information We Collect
We collect and process personal information for various purposes, including but not limited to:
Contact Information: When you engage with our services or make inquiries, we may collect your name, email address, phone number, and postal address.
Transaction Data: When you make a purchase, we collect information related to your transactions, including the products or services you’ve ordered and payment details.
Website Usage Data: We may collect information about how you navigate and interact with our website. This includes your IP address, browser type, operating system, and browsing behavior.
Communication Data: When you communicate with us via email or other channels, we may retain records of these communications for customer support and quality assurance purposes.
How We Use Your Information
We use your personal information for the following purposes:
Provide Services: To deliver the products and services you request, such as processing orders, providing customer support, and creating WordPress websites tailored to your needs.
Communication: To communicate with you regarding your orders, inquiries, and requests.
Improve User Experience: To analyze website usage data and improve our website’s functionality, content, and user interface.
Marketing: To send you information about our products, services, promotions, and updates if you have consented to receive such communications.
Legal Obligations: To comply with legal and regulatory obligations.
Data Security
We take data security seriously and employ appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of online data transmission is entirely secure, and we cannot guarantee the absolute security of your information.
Disclosure of Personal Information
We may share your personal information with third parties for the following purposes:
Service Providers: To facilitate the delivery of our services, we may share your information with third-party service providers, such as payment processors and shipping companies.
Legal Compliance: To comply with legal obligations, such as responding to legal requests, preventing fraud, and ensuring the security of our services.
Your Rights
You have the following rights concerning your personal information:
Access: You can request access to your personal information that we hold.
Correction: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
Data Portability: You can request a copy of your personal information in a machine-readable format.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
- Email: admin@frambuk.com
- Company Address: Enugu, Nigeria
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this page periodically for any updates.
Thank you for entrusting Frambuk International Ventures with your personal information. We are committed to safeguarding your privacy and providing you with exceptional products and services.
Effective Date: 3rd September, 2023
